FAQs (Moving Frequently Asked Questions)

House Mover Information
Mister Mover Malaysia

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What is the simplest way to contact Mister Mover to inquire or book the services?

Whether you need to book a service or want your questions answered, contact us:

Phone : 010-4024247

Email : admin@housemoversmalaysia.com

Once we receive a query, our team will immediately contact you.

What happens after my inquiry is submitted ?

We will contact you within 48 hours of your inquiry submission. If you book one of our services, we will send a booking confirmation invoice within the same time frame.

How can I partner with you for a fast and quick move?

To move as efficiently and quickly as possible, you should:

  • Create name tags for each box and pack your items room wise
  • Arrange the boxes in a specific pattern i.e. lighter at the top and heavier at the bottom
  • Ensure each household item and all appliances are dry
  • To reduce the chances of damage, cover fragile items, painting, decoration pieces and kitchenware with pillows, blankets or towels or consider bubble wrap.

If needed, what’s the timeline to cancel or reschedule my booking?

You can cancel or reschedule your booking 7 days before the move. Otherwise, charges will apply.

How can I notify if I’m not satisfied with your service?

We assure that everything is done efficiently and perfectly during the move. However, if there is anything that you are not satisfied with, please feel free to share your feedback at 010-4024247 or admin@housemovers.com.my . We will address that as soon as possible.

Will you help me move on a short notice or a weekend?

Yes, if you need to move a house, office, factory etc. over the weekend or at a 48 hours notice, we are available to help you move quickly.